Support
Frequently asked questions
Everything you need to know before you invest. Still unsure? Reach out — we're happy to help.
How do I open an account?+
Complete the contact form or email support@apexcapitals.ltd. An advisor will guide you through onboarding and identity verification, which usually takes under 24 hours.
What is the minimum investment?+
Our Starter plan begins at $250. Higher tiers require larger commitments in exchange for stronger daily returns and dedicated advisory support.
How are funds protected?+
Client funds are held in segregated custodial accounts and reconciled daily. You retain ownership of your principal at all times.
How do withdrawals work?+
You can request a withdrawal from your dashboard at any time. Standard processing time is 1–3 business days depending on payment method.
Can I invest in multiple services at once?+
Yes. Most of our clients diversify across at least three of our six verticals to reduce single-market risk.
Do you offer managed portfolios?+
Yes. Our advisory team can build a custom allocation across biothermal energy, commodities, real estate, oil & gas, infrastructure and equities based on your goals.
Are returns guaranteed?+
No investment carries a guarantee. We publish transparent performance and disclose all material risks in our Risk Disclosure — please read it carefully.
Which currencies do you support?+
We support USD, EUR and GBP wire transfers, as well as major stablecoins for faster settlement.